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Positive Pay a Positive Experience for One Customer

Check Fraud Averted!positivepay

Check fraud continues to rise as more are attempting it due to the increased difficulty of credit card fraud with the introduction of the chip technology. CNB’s business customers have the option of using a software program called Positive Pay, which reviews daily all the checks a business writes to match the amount of the check, payee information and check number. If any items are a mismatch, they’re placed on a report for the business to review and approve or deny prior to the check being cashed. One customer, Anderson Tractor Supply, had previously had check fraud and when Positive Pay became available they signed up. They were glad they had when a recent review of their report showed 2 checks for $900 each that they had not written. The check stock looked similar and the business information printed on the checks was all the correct information. By denying those checks, they were able to save $1,800 in fraudulent check activity and maintain peace of mind that they have an extra layer of protection by using the Positive Pay service.

If your business writes checks, consider the Positive Pay service for assurance against check criminals. We offer packages based upon the size of your business and your checking activity. Call CNB’s Cash Management department today to learn more – 1-800-262-4663, or email treasurymanagement@cnbohio.com.

– See more at: www.cnbohio.com/AboutUs/CNBNews/security-bulletin/default.aspx

Belief from the Beginning…

A unique business idea turned into a booming business for Mark Bayus of M&M RV Electronics. He credits Citizens National Bank and his banker Pat Ryan for making his dream a reality. “He believed in me from the beginning. He shared my dream and that’s how I got to be where I’m at now.”

Thomas Szypka Joins Citizens National Bank as VP Business Development Officer

Thomas Szypka VP/Business Development Officer

Thomas Szypka VP/Business Development Officer

Citizens National Bank has named Thomas Szypka as its new Vice President Business Development Officer for the Toledo market. Szypka will be working with small businesses, offering commercial loans and lines of credit, as well as aiding with cash management solutions.

Szypka received his Associate Degree in Banking and Finance from Owens Community College. In addition, he has attended numerous seminars and classes related to lending. Szypka has more than 30 years’ banking experience in various lending positions. He currently resides in Woodville, Ohio with his wife Connie.

With offices in Bluffton, Celina, Defiance, Elida, Findlay, Lima, Springfield, Van Wert and Toledo, Citizens National Bank has assets totaling more than $760 million and has been serving the communities of West Central Ohio since 1920.

Positive Pay – Put Your Business in Control of Check Fraud

If your business writes checks, you’re at risk for check fraud. Citizen National Bank’s Positive Pay program can help protect you from the potential loss of funds from this growing problem. This online tool is easy to use, requiring just minutes a day to set parameters for checks processing through the business account. Watch this video to see why Larry Webb of Webb Insurance in Lima chose the Positive Pay program and the peace of mind he has knowing safeguards are in place to protect his business.

Mobile Banking

Male smartphone app car park Vintage filter

Have You Downloaded Our App?

If you are an Online for Business customer you’re automatically enrolled in our easy-to-use mobile app. Simply download it from the App Store or Google Play and log in with the same credentials and token you currently use for online banking. The App is free. Simply search for cnbohio. You’ll have all the same permissions you currently have within Online for Business. If you’re interested in depositing checks through your phone, contact an Online for Business specialist to have it turned on – 800-262-4663 or businessonline@cnbohio.com.

– See more at: https://www.cnbohio.com/AboutUs/CNBNews/ExecutiveNewsletter/Default.aspx

 

Message from the President

J. Michael Romey, President/CEO

J. Michael Romey, President/CEO

Year in Review

Despite a somewhat volatile political backdrop and continued slow economy, Citizens National Bank experienced an excellent year in 2016. We have continued to show consistent asset growth and increased earnings. While our net interest margin continued to be under pressure from low interest rates and a flattening yield curve, our focus on decreasing operating expenses and increased loan growth has once again produced a record year.

Our strategy of relationship banking combined with real-time digital delivery of services has shown profitable results and will remain our primary focus as a bank. Some of the new products we introduced to support that strategy in 2016 included adding an online credit card application to our website and the introduction of our new app for managing debit cards called CardValet. This free app allows our customers to turn their debit card on and off in seconds and monitor its use through alerts in order to safeguard against fraud. We also began offering Positive Pay, a product that allows business customers to review and approve all checks written prior to them being cashed. The program automatically reviews items such as check amount and payee and flags items it feels may need further review. This product has already saved some companies thousands of dollars in potential fraudulent check activity.

Looking ahead to 2017 we have several new initiatives in the works including improving our retail loan origination process and offering payroll processing as a service for small business customers. We will also be offering instant issue of debit cards and credit cards right from our branches. This will allow new accounts to walk out the door with an active debit card they can use that same day. It will also make it much easier to replace a lost or stolen card.

We’re excited to see what the new year holds in store for our bank and its customers. Thanks for banking with us!

– See more at: https://www.cnbohio.com/AboutUs/CNBNews/ExecutiveNewsletter/Default.aspx

What to Expect with the US Economy in 2017

Robert J. Morgan

Robert J. Morgan Austin Associates, LLC

Economist Robert J. Morgan, Austin Associates, LLC

“We’ve seen more growth in the last 6 quarters than the last 4-5 years,” stated Robert Morgan, economist with Austin Associates, when he recently spoke to several of Citizens National Bank’s business customers about the economic outlook for 2017. That statement speaks volumes about the direction Morgan feels our country is taking in regards to economic activity and the opportunity for businesses to expand over the next year. Real Gross Domestic Product (GDP) has traditionally trended around 2.5-3% for the US. Since the recession in 2009, that number has averaged below 2%. That changed in 2016 and Morgan predicts real GDP to be somewhere near 3.5% by the end of 2017. Seventy percent of real GDP is driven by personal consumption expenditures, how much people are willing to buy based upon their confidence in the economy and employment. Consumer confidence reached a record level in 2016. That combined with improved employment rates will result in continued spending by consumers.

Areas Morgan feels will contribute to that growth will be automotive and housing. “Vehicle sales will continue to increase as the average age of the fleet of cars in the US is still 9.3 years old,” explains Morgan. Home values will continue to rise as inventory of existing homes is extremely low and people will begin to build new homes in order to get the type of home they want. This will result in a strong construction sector.

“Cash balances for businesses have grown as business owners took a wait and see approach and held on to their capital. Their confidence is also beginning to build and they will begin to invest in fixed investments and expansion as their inventory has largely sold out and they need to create more product,” states Morgan.

Of course there are always uncertainties in the economy and Morgan cautions this optimistic outlook is based upon a labor market that continues to grow and foreign economic conditions not adversely affecting our domestic economy. Uncertainty about fiscal policy in regards to taxes, rising interest rates, increased regulation, and the simple demographics shift that shows baby boomers as the largest segment with very different needs and wants than the growing millennial generation will also play part in trends we see in the US economy. But overall, Morgan is very optimistic that we’ll continue to see positive growth over the next year.

To view the entire presentation, visit our YouTube channel – www.youtube.com/cnbohio.

– See more at: https://www.cnbohio.com/AboutUs/CNBNews/ExecutiveNewsletter/Default.aspx