212 Degree Customer Service

At 211 degrees, water is hot. At 212 degrees, it boils. And with boiling water comes steam…and steam can power a locomotive.

One extra degree of effort can make all the difference when it comes to being successful in life and at work. At Citizens National Bank, our employees have made a commitment to being a 212 Degree organization, going above and beyond to provide the best customer service possible.

Our video series, “Less Time Banking. More Time Living.”, illustrates how the relationships we build with our customers develop into friendships and partnerships, not just banking. We invite you to view our videos to see how we consistently go the extra degree to aid our customers with their businesses. Click on Channels to view the complete list of videos which includes not only customer testimonials, but also a wide array of information about our products and services and general business advice.

If you would like to share how one of our employees has gone the extra degree working with you, please send your story here. We look forward to your feedback and will share any success stories in future issues of this newsletter.

“Seemingly small things can make tremendous differences.”

View the video that inspired our commitment below.


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